Contact Us

DURANGO RED CLIFF PROPERTIES, LLC

Phone – 970-844-0559 (Mon.- Fri.) 970-946-6183 (Sat.- Sun.)

Email – redcliffreservations@gmail.com

www.durangoredcliffproperties.com

VACATION RENTAL AGREEMENT

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RENTER REQUIREMENTS

For legal, insurance, and accounting purposes, the person making the reservation must be the same as the credit/debit card holder.

This person is considered to be the Guest/Lessee. All other persons involved with the rental are considered to be the Guest's

invitees, and all discussion regarding reservation, cancellation, and damage policies will be discussed with the Guest, not the

Guest's invitees. The Guest understands that Durango Red Cliff Properties, LLC rents to responsible adults over the age of 24

ONLY.

RESERVATION AND PAYMENTS

A completed Vacation Rental Agreement is required within 48 hours to complete your reservation. The first half of the total amount

due is charged upon booking. The remaining balance is charged 45 days prior to your arrival. If your arrival is within 45 days the

full payment is charged upon booking. Final payments will be automatically charged to the card on file on the date due. You

do not need to contact us or do anything further to make the final payment.

If you need to change your payment method on file please email us and we will send a secure payment link.

All taxes are at the rates applicable at the time of the Rental Agreement. Tax rates are subject to change without notice and any

increases will be the responsibility of the Renter. Renter will be notified prior to any additional charges should the tax rate change

prior to your stay.

CANCELLATION AND REFUNDS

Cancellations made within 45 days of arrival will forfeit all payments minus the cleaning fee and security deposit. Cancellations

made 46 days or more prior to arrival will be charged a cancelation fee of $150.00. All other deposits will be refunded.

Cancellations must be confirmed via email. You are responsible for all of the nights you reserve regardless of your date of arrival or

departure. Renters agree that Durango Red Cliff Properties, LLC is not liable if any owner of a property contracted for removes their

property from the rental program. Durango Red Cliff Properties, LLC will make every effort to relocate the renter to a comparable

property available. If comparable properties are not available, the renter will receive a full refund of fees.

To protect against cancellations caused by certain unforeseen events, such as illness, death, natural disasters, etc., we

recommend that guests purchase Trip Cancellation and Interruption Protection insurance to assure refund of deposits paid

and reimbursement of other vacation payments. Such insurance is available through several sites, auto clubs such as

AAA, or online at such companies as http://www.rentalguardian.com or http://www.csatravelprotection.com.

ARRIVAL INSTRUCTIONS

Directions to the unit and other information will be provided upon receipt of your final payment and sent to the email address on file.

{{checkbox}}Please check here to agree you have read the above terms.

CHECK-IN/CHECK-OUT

Check-In is 4:00 PM and Check-Out is 10:00 AM.

Guest agrees there is no early check-in or late check-out without prior approval. Money will be deducted from my deposit for

unauthorized early arrival or late departure. Early check-ins or late check-outs must be requested 48 hours in advance. If available

there is an additional fee of $35 per 2 hours early or late.

SMOKING

All units are non-smoking anywhere on the property. This includes tobacco, marijuana, and vapor devices/e-cigarettes. Any

evidence of smoking will result in the full loss of your deposit.

FIRES

Open fires are not allowed at our properties due to the extreme risk of wild fires in our area. Please only use designated gas fire pits

or heaters if available at the home.

WINTER CONDITIONS

It is always recommended and may be required on some units that you have 4 wheel drive, all-wheel drive, and/or chains in winter.

This is required for all vehicles that will be at the property. Without it you may not be able to access certain areas or properties,

especially during or after a snow storm. We will attempt to have the driveway and walkways clear of snow before your arrival. A

shovel is provided should you need it during your stay. Please be cautious when there are icy conditions. DRIVE SLOW. Should

you enter an area without 4 wheel drive where it is required you will forfeit your deposit, no exceptions. This also applies if

you are blocking the road so that it is an inconvenience to others in the development. Do not block entrances to development, mail

boxes, driveways or dumpsters as the fine will be enforced. Do not leave cars, trucks, shovels, sleds or anything else in the road as

it could block or damage snowplows, neighbor's vehicles and/or limit access in and out of certain areas. Should there be any

disrespectful behavior (speeding, damage to property and/or road) from any one in your group we reserve the right to withhold or

forfeit your deposit which will go to the parties that incurred the damages. Sledding is prohibited on roads due to the inability of

vehicles to stop in winter conditions.

Please note that 4 wheel drive vehicles equipped with snow tires or chains are not available for rent at the Durango Airport rental

companies.

OCCUPANCY

Rental of our contracted units DOES NOT entitle guests to use the home for parties, gatherings or any other functions. Any

additional day guests must be pre-approved. Properties are private residences and guests agree to use the vacation rental only for

their own private use. Violators will be asked to leave with loss of all rental fees and security deposits. Any reservation obtained

under false pretense will be subject to forfeiture of advance payment, deposit and/or rental money, and the party will not be permitted

to check in. If any unauthorized guests are found you will be asked to leave without a refund of any fees. Use of the rental does not

include space or hookups for motor homes, trailers, or RVs. Any motor homes, trailers, or RVs must be pre-approved with

management. Trailers, RV's, or Motor homes over 20 feet long may not be permitted.

PET POLICIES

Pets are allowed in certain units only with pre-approved restrictions and a non-refundable fee. If you are renting a unit with pets

please see the additional pet addendum for all rules. This contract will be sent to you following the rental contract (only one contract

can be sent at at time). If any unauthorized pets are found you will be asked to leave without a refund of any fees.

OUTDOOR CAMERAS

Please be advised that some properties have outside cameras, ring doorbells, or wildlife cameras. They are in place to alert owners

who live out of state of wildlife issues or wildfires. No cameras are allowed inside the home or have views of the interior of the home.

CLEANING FEES

Renters agree to maintain cleanliness of the home during their stay and leave the home in a reasonably clean condition when they

leave. Regular exit cleaning will be done by Durango Red Cliff Properties, LLC and is covered by the exit cleaning fee paid with the

reservation. This fee is for our housekeepers who dust, vacuum, sanitize, clean linens and towels, maintain the hot tub and remove

refuse from the property. Guests are required to follow all check out procedures provided. Undue and/or unreasonable cleaning of

the unit will be deducted from the security deposit. This also applies to the property exterior, grounds, Cancelation and hot tubs (if so

equipped). Guests over the maximum capacity of the unit must be pre-approved. Additional cleaning fees will be charged for guests

over max capacity. Garbage restrictions are outlined in each home and guests agree to abide by them. Any infractions that lead to

additional clean-up will be deducted from the security deposit; including but not limited to leaving garbage outside or in unsecured

containers that animals get into. Longer term rentals may arrange for additional cleaning service at an additional charge.

CONDITION OF RENTAL

The property shall be in the same condition upon departure as at check-in. Guest must immediately notify Property Management of

any damages to the unit. Guest shall be liable for all acts of the family, invitees, or other persons invited onto the property. Guest

may not sublet or assign this rental agreement. Guest shall be responsible to return all keys and gate or garage door openers upon

departure. Guest shall abide by all house rules as provided to Guest.

SECURITY DEPOSIT

Any damages to the home should be reported to DRCP upon guest arrival. Guests agree if there is damage beyond normal wear

and tear to carpeting, furniture, linens, towels, equipment or any other property greater than the security deposit, Durango Red Cliff

Properties, LLC is authorized to charge the repair/replacement costs on the credit card given. No charges will be made by Red Cliff

without notifying the guest's first with a list of damages and their cost. Any excess telephone or television charges, or extra cleaning

may also be charged to the credit card number given. These additional charges include collection costs and attorney’s fees.

Deductions can be made for the following reasons: violation of any of the contract agreements; to repair or replace anything that is

damaged or missing; to pay any and all amounts due; to replace keys; additional cleaning expense or to clean excessive dirt (i.e.

stained carpets, furniture, walls, appliances, excessive trash etc.) and put the unit, and the things in it, in the condition when you

moved in. If your deposit is not enough to cover all the damages and costs, you must pay the extra amount, and you authorize us to

charge the credit card provided. No charges will be made without first contacting the guest in writing.

TRUST AND SAFETY

The SafelyStay, Inc. Trust and Safety Fee includes up to $5,000 of accidental coverage for contents and property damage and up to

$100,000 coverage for accidental bodily injury. Complete terms regarding the Trust and Safety coverage can be found at

safely.com/durangoredcliffproperties. Any deductible or minimum claim amount will be the responsibility of the Guest, and will

process using the form of payment on file for Guest. Coverage excludes stays over 29 nights.

EVENTS BEYOND OUR CONTROL

Guests agree that Durango Red Cliff Properties, LLC is not liable for events beyond our control including weather, snow conditions,

power outages, maintenance issues, etc. No refunds will be given for storms or weather issues. Gravel drives are well maintained

however, we highly recommend four wheel drive and/or chains during the snow months for all properties. We do not refund due to

road conditions. Guests agree that Durango Red Cliff Properties, LLC personnel may enter the premises at any time in the event of

an emergency. Advance notice will be given for normal maintenance or sales inspections. Durango Red Cliff Properties is not

responsible for the levels of water in rivers, ponds or creeks at any given time. Water levels may not always be at the same level as

shown in photos. Durango Red Cliff properties is not responsible for level of snow at any given time.

EQUIPMENT/FURNISHINGS

Each property owner furnishes its home differently and all are equipped to basic rental purposes including, bed linens, towels,

kitchen utensils and starter supplies of paper products and hand/shower soaps. All other supplies desired must be supplied by the

guest. Maintenance problems will be addressed in a timely manner. However, the rental rate cannot be adjusted due to any

malfunction of equipment which includes TV., VCR, DVD, heating units, hot water heaters, stoves, refrigerators, locks, hot tubs,

internet/WiFi, etc.

Durango Red Cliff Properties, LLC is not responsible for the care or maintenance of community amenities such as pools and hot tubs

at Purgatory/DMR, Cascade Village, Ferringway Condos. If these amenities go out during your stay Durango Red Cliff Properties is

not liable and cannot offer any refunds.

Please only notify the management company, Durango Red Cliff Properties, LLC, with any maintenance issues. Guests will be

responsible for any charges incurred by choosing to call anyone other than Durango Red Cliff Properties, LLC.

UNITS FOR SALE

Some of our rental properties are for sale, and while we try to work around the rental schedule, showings to potential buyers may

occur during a renter’s stay. Renters will be notified ahead of time of any showings and will be compensated $25 per day the unit is

shown for any inconvenience caused. In the event a unit is sold Durango Red Cliff Properties, LLC will make every effort to relocate

the renter to comparable properties available. If comparable properties are not available, the renter will receive a full refund of fees.

LANDSCAPING/SNOW REMOVAL

While we try our best to work around the rental schedule, you may encounter landscaping/lawn maintenance during your stay

including yard work and snow removal.

THEFT OF SERVICES

If Lessee protests any credit card charges any time before or after their stay, lessee will be reported to the local authorities for theft

of service. Your deposit plus any charges from the credit card company will be charged to your credit card as well.

DISCLAIMER

Guests agree that Durango Red Cliff Properties, LLC shall not be liable to Renter, Renter’s guests, invitees or any other person for

any injury, loss or damage to any person or property on or about the rental premises. Renter shall hold Durango Red Cliff

Properties, LLC harmless and indemnified from and against all loss or damage occasioned by use, misuses or abuse of any part of

or fixture on the premises, surrounding areas and from or against any omission, neglect or default of the Renter, his/her guests or

invitees. The Renter acknowledges that Durango Red Cliff Properties, LLC acting solely in the capacity of Agent for the property

owners, assumes no liability there under. Durango Red Cliff Properties,LLC is not liable for any personal items left behind at the

home.

{{checkbox}} Please check here to agree you have read the above terms.

ACKNOWLEDGEMENT

I, the undersigned, hereby apply for the above listed accommodation and warrant that I have read, understand and agree to the

terms and conditions of this application, and I agree to abide by homeowners/agents/association restrictions on use of said property.

I further understand and represent that I am executing this application on behalf of all guests in my party. By electronically

signing below I agree that this is a legally binding document and I have thoroughly read all terms and conditions stated in

this document.

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Guest Signature

{reservations.first_name} {reservations.last_name}

Guest Printed Name

{current_date2}

Date

If you would like a copy of this contract please print or save before hitting the complete

button.

You will not be able to access the contract again through the link once you have signed.

If you have any questions please do not hesitate to contact us.

Phone – 970-844-0559 (Mon.- Fri.) 970-946-6183 (Sat.- Sun.)

Email – redcliffreservations@gmail.com

We look forward to your visit!

Durango Red Cliff Properties

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